What you need to be aware of before visiting us

Please only visit our offices by prior agreement, we need to make sure that we carefully manage the number of people on our premises and so we kindly request that you keep to the time that has been agreed. If you’re running late or need to rearrange, just let us know.

As ever, should you have any accessibility requirements, please tell us and we’ll do what we can to accommodate these.

If any of the following apply to you, please DO NOT visit our offices.

• You have any symptoms of COVID-19 (a new or continuous cough, a high temperature/fever or a loss of or change to your normal sense of smell or taste).
• You have been in recent contact with anyone known to have had a positive COVID-19 test or have recognised symptoms in your household.
• You have been contacted within the last 10 days by the NHS Test & Trace service and told to self-isolate.
• You have returned from travelling to a country not on the Government’s safe list.

What we’ve done to make sure you’re safe

• We have a rigorous cleaning schedule to keep the premises spotless and hygienic.
• Ahead of your visit, we will plan seating arrangements in accordance with the allocated room capacity.
• Some of our staff are working from the office, and this is done using a rota system to ensure the limited numbers are in at any one time and social distancing can be complied with.
• All of our staff have received guidance on managing the risks of COVID-19 on our premises, including social distancing and increased hygiene measurements.
• A full list of measures can be viewed in the risk assessments. Please contact us for copies.

Visiting our offices

This is what you should expect to happen when you come to a Curtins office during current COVID restrictions:

• You’ll be greeted at the door or a pre-agreed location by a member of our team who will guide you through the necessary steps on your arrival.
• All of our receptions have hand sanitising stations – please use these, or ask to be directed to a handwashing facility, as soon as you arrive on the premises.
• You will need to sign in – we’ll show you where and how to do this.
• We’ll escort you to where your meeting is taking place.
• Everyone in the office is expected to maintain a 2-metre distance at all times, please make sure you comply with this.
• We will have prepared a seating plan in accordance with social distancing restrictions ahead of your visit, and so will show you where to sit.
• Please refrain from sharing objects such as pens, computer equipment etc. We’ll be happy to provide you with stationary if you need it – just ask.
• Unfortunately, we are not able to provide refreshments at the moment, so please feel free to bring your own.
• If you need to use the toilet facilities, just let us know. We will direct you where to go if you are unfamiliar with our offices.
• When the meeting has finished, we’ll show you out. Please make sure to sign-out and sanitise your hands.